Residents, please see the latest water service update. Q. Has the City shut off the water? A: No, water service to residential and commercial structures has not been turned off. Water has continued to flow through the City’s water mains. Both water flow and water pressure to residential/commercial structures have been impacted by frozen service lines. If you experience any ruptured pipes and need an emergency shut off, please contact this: https://www.glennheightstx.gov/296/After-Hour-Emergencies