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Water & Wastewater Rate Increase (Q&A's)

Water and Wastewater Rate Increase Q&A

Why did my water and wastewater rates increase? 

• The reason the water and wastewater rates increased was to keep up with increasing costs from its wholesale service providers, the Dallas Water Utilities (D...

Water and Wastewater Rate Change

Rate Change Information

Per the recommendation of the City Council, based on a rate study conducted by a water rate consultant, utility rates will increase effective October 1, 2023.  

The utility rate changes are based on current and future cost i...

City-Wide HOA Meeting (Q&A's)

Why am I receiving two (2) property tax bills, one from Ellis County and one from Dallas County?

• Glenn Heights residents who live in Ellis County will receive a tax bill from both Ellis County and Dallas County. This does not constitute double billing. Ell...

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