Can I pay my bill online?
The City of Glenn Heights has a new website to pay your utility bill online!
Please visit: Online Account Login ( to create an account. 
 You will need your account number (NO DASHES) and PIN # from your water bill to register your account. Both numbers are located at the top right of your utility bill. 
If you have questions or need help setting up your new portal, please contact our utility billing staff at (972) 223-1690, Option 3 or by email at

Show All Answers

1. When is the garbage collected?
2. How do I apply for water/sewer service or ask questions about my existing account?
3. Can I pay my bill online?
4. I have questions about my water bill, who do I contact?
5. What procedures should be taken if I have a dispute with my water bill?
6. How do I disconnect or transfer service if I am moving?
7. What are the current water and sewer rates?
8. Who do I call if I have a water emergency after hours, such as a broken pipe or sewer problems?
9. How do I establish new water/sewer service at a property that is not currently connected to the city’s system?
10. My trash can is broken or missing?
11. When are water bills due?
12. What if I have not received my bill?