News Flash

Posted on: February 13, 2024

Tap Into Control with Get My Meter Info!

Get my meter info (2)

Customer Portal

City of Glenn Heights water Customers now have online access to their water usage information via the Get My Meter Info web portal.

As part of our ongoing efforts to improve services to our Customers, City of Glenn Heights now offers a porta...

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News Flash
Posted on: January 2, 2024

Utility Billing - Month of January

Utility Billing Month of January

Dear Residents,
We understand the delay in this month's bills. Your proactive outreach via phone call is not necessary. A technical issue has impacted our billing process, and our team is diligently working behind the scenes to resolve it.
This mon...
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News Flash
Posted on: November 14, 2023

New website to pay your Utility Bill!


The City of Glenn Heights has a new website to pay your utility bill online!

**Staff is working diligently to return phone calls and emails regarding the new payment portal. The increase in calls, voicemails, emails, and foot traffic has increased exponent...

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New Payment Portal News Flash
Posted on: November 1, 2023

Water & Wastewater Rate Increase (Q&A's)

QA water

Water and Wastewater Rate Increase Q&A

Why did my water and wastewater rates increase? 

  • The reason the water and wastewater rates increased was to keep up with increasing costs from its wholesale service providers, the Dallas Water Utilities (D...
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News Flash