Departments & Offices

Animal Control

The Glenn Heights Animal Control is a division of the police department. Its mission is to provide quality service while promoting safe neighborhoods for people and their pets.

City Secretary

To support, facilitate and strengthen the City of Glenn Heights governmental process by:

  • Safeguarding and enriching the municipal election and records management processes;
  • Assisting the City Council in fulfilling its duties and responsibilities;
  • Improving public access to municipal records and other information;
  • Enhancing public participation in municipal government processes; and
  • Providing continuity for Glenn Heights city government by recording its legislative actions, both contemporary and archival.


Code Compliance

To promote Community awareness, encourage compliance regarding City Municipal Codes, enhance the quality of life within the city, and foster civic pride.

Community Engagement

Our mission is to promote a sense of community pride in community members and city staff by encouraging and managing open communication, organizing a broad range of community engagement events/ programs and increasing citizen volunteerism through engaging programs.  All of these points are guided by strategic goals set in place by the Mayor and City Council and are vital to the success of city initiatives and programs.

Economic Development

To encourage and promote desirable commercial and retail development in a manner that supports and enhances the community's character and quality of life.

Finance & Procurement

To maintain the City's overall financial stability through sound financial planning and management.  We are committed to quality, flexibility and innovation in providing financial services that not only meet our customer needs but also exceed the expectations of those that use and depend on our services.


Our mission is to provide emergency medical services, educate our citizens, prevent and suppress fires, advocate public safety and cultivate community relations.

Municipal Court

To serve all citizens in a courteous, efficient, and professional manner and to provide a forum for justice to ensure that all citizens served by the Glenn Heights Municipal Court are treated fairly and equally, without regard to race, sex or religion, while abiding by all applicable guidelines and laws.

Organizational Development

The Organizational Development Department serves as an advocate for employees and partners with management to ensure compliance with City guidelines and policies.

Parks & Recreation

The Parks & Recreation Department maintains 3 community parks and public spaces citywide as well as provides aid and educational programming within these common areas. 

Planning & Permits

To promote rational, economical and environmentally efficient use of land, to allow Glenn Heights to grow in a manner consistent with adopted ordinances and the goals of the community; provide support and advice to elected officials and boards, residents, city departments, neighborhood groups, and developers; focus on community engagement, customer service, creativity, accountability and continuous improvement; ensure protection of the natural environment; ensure buildings and structures are safe; and promote a healthy and safe community via code enforcement, inspections of buildings, plan reviews and the provision of facilities such as sidewalks & trails.


To provide services with integrity and dedication, to preserve life, to enforce the law, and to work in partnership with the community to enhance the quality of life in the City of Glenn Heights.


Utilities & Infrastructure

Utilities & Infrastructure provides services that affect the daily lives of all of Glenn Height's citizens and many visitors. The department strives to provide quality service to our customers and to meet the needs of our citizens, provide safe drinking water, sanitary sewer service, family friendly parks and adequate drainage. All of these services to insure a community suited for comfortable living.


Utility Billing

To provide the citizens of Glenn Heights with prompt and courteous customer service while maintaining an accurate and efficient water billing system. The staff provides water and sewer customer service to the citizens of Glenn Heights, reviews and coordinates the monthly bills.

Glenn Heights Action Center
Mobile App

Are you on the go and need to report an issue to the City of Glenn Heights? Download Glenn Heights Action Center App today! You can report potholes, animal control situations, traffic concerns, criminal gang activity, and much more with just a few clicks. You can even snap a picture to include with your request. Download the app by going to App Store for iOS devices and Google Play for Android devices.



Remember: Always dial 911 for Police, Fire, and Emergency Medical Services.