Utility Billing

Application for Water Service



Due to a billing error, the statements that were sent previously for the month of April were incorrect. The correct bills have been mailed and you should receive them soon. We apologize for any inconvenience this may have caused. If you have any questions on this matter, please contact the Utility Billing Office at 972-223-1690 ext. 121

REMINDER: Due date is on or before the 15th of each month.  To avoid late penalties please submit payment on or before this date.



To provide the citizens of Glenn Heights with prompt and courteous customer service while maintaining an accurate and efficient water billing system. The staff provides water and sewer customer service to the citizens of Glenn Heights, reviews and coordinates the monthly bills.



  • Receive and process payments (cash, check, money order, credit card)
  • Respond to billing inquiries and service requests
  • Resolve online bill payment issues
  • Receive and process new applications and deposits
  • Disconnection of meter for final bill
  • Coordinate monthly billing
  • Issue service requests

Useful Links:

1938 S. Hampton Road
Glenn Heights, TX 75154

Phone: (972) 223-1690
Fax: (972)-223-9307

After hours emergency:
(972) 223-3478
Mon- Fri 8:00am-5:00pm